According to a recent mystery shopper survey conducted by CoreData over a 6 week period, Mortgage Brokers came out on top being the most trusted when providing a home loan compared to a Bank or Credit Union.

The survey was based on Assurances, Compliance, Quality, Understanding, Intention, Reaction & Environment, with a positive result of being rated higher in 5 out of the 7 catergories and scoring impressingly on Assurances, Understanding and the greatest point of difference with knowledge of Compliance.

As you may not be fully aware of what ‘Compliance’ is within the Mortgage Broking Industry, it is the regulations we have to abide for ‘responsible lending’ to ensure you are not engaging into a credit facility that you cannot afford or is not appropriate for your needs.